Which Details are Included in Your DIB Credit Card Statement in UAE?

With the statement of your DIB credit card in UAE, you can access quite a few details. Here’s what you can expect —

Bill Summary: This is generally one of the first sections of your statement. It details the total amount due and your card bill’s due date.
Minimum Amount Due: Alongside the total due, the DIB card statement also shows the minimum amount due for that billing cycle. You’ve to pay this amount to avoid late payment charges and other penalties.
Billing Cycle Summary: This section showcases the individual transactions that you have made through your card in one billing cycle.
Credit Limit: It highlights your total approved credit limit alongside your currently available credit limit. This is a good way to know your credit utilisation ratio as well.
Rewards & Offers: Lastly, the DIB credit card statement contains the total number of reward points you have accumulated. This includes the points earned in this billing cycle as well as your total available reward points.

Why is it Important to Regularly Review Your DIB Card Statement?

By regularly reviewing your DIB card statement, you can stay aware of your card’s status. You can review transactions and rewards, and even spot unusual transactions (if any). Here are some more reasons why you should check your statement —

Fraud Detection: Your DIB credit card statement lists all transactions made with your card. If there have been any unauthorised or unknown transactions, you can instantly spot them and report them to the bank.
Track Spending Patterns: By studying your statement, you can easily check your spending across categories. This way, you can find how much you’re spending at which place and cut down on unnecessary expenses.
Payment Reminder: A statement always works as a timely payment reminder for your credit cards. It clearly shows your bill’s due date and amount.
Rewards & Offers: Your DIB card statement also highlights your rewards and offers. You can factor those rewards into your spends and lower your expenses with relevant discounts.
Accurate Reporting: Checking your statement regularly can help you reduce the risk of inaccuracies related to your card and account. This can save your finances in the long term, especially with respect to credit scores.

How to Access Your DIB Credit Card Statement Online in UAE?

You can now access your DIB credit card statement from anywhere through e-statement. By registering for the same, you can receive monthly statements for your DIB card.

How to Register for DIB Card Statements Online?

The registration facility is available through online banking and mobile banking. Find below the steps for the same —

Log into your DIB Internet Banking portal (online or through the mobile app)
On your dashboard, find the ‘Settings’ option
Click on ‘e-statement
Choose the card for which you want the e-statement
Select ‘Yes’ as the Registration option
Enter your email address
Choose the frequency
Disable ‘physical statements’ and proceed

However, if you wish to check the statement or the transactions for a particular period, you need to follow different steps.

How to Check DIB Credit Card Statement Online?

Here’s how you can get your latest statement online —

On the DIB Online Banking page, log into your account
Under the ‘Menu’ option, hit the ‘Statement’ button
Choose the option to ‘Customise’
Here, you can select the period for which you want to see your statement
Choose the ‘View’ option to see the statement, after which you can click on the PDF icon to download your statement

How to Check DIB Card Statement on Your Phone?

Apart from online banking, you can also view and download your statement via mobile banking. The process is quite similar to that for online banking.

After registering for the statement, here’s what you need to do —

Log into your account on the DIB Mobile Banking portal
Navigate to the ‘Settings’ option
Choose the option for ‘Statement’
Mention the period for which you wish to see the statement
After you confirm your email ID, you’ll get your DIB card statement on the same address

How to Get Your DIB Card Statement via Email or SMS in UAE?

As mentioned earlier, once you register for DIB card statements, you automatically get them at your registered mail address. When you choose the mobile banking option, you still get the statement on your email.

Note that you cannot get your statement through SMS banking.

How to Get Your DIB Card Statement Offline?

You can also get a physical statement for your DIB credit card offline.

Visit your nearest DIB branch in person
Connect with a bank representative
Inform them about the period for which you want a statement
Keep your account details and identification ready (if required)
Collect your printed statement (the bank may charge a fee in this case)

Fees and Charges for DIB Card Statement in UAE

For regular DIB credit card statements (at your specified frequency), you don’t have to pay any fee. The bank also does not require any fees for a custom statement either. However, for a duplicate statement as per request, a small fee of AED 47.25 may apply.

Common Issues While Accessing DIB Card Statement, and How to Fix Them

With netbanking and mobile banking, it’s easy to get your DIB credit card statement. However, in some cases, you may face some difficulties. Here are some common issues and what you can do to resolve them —

Statement not showing for the chosen dates

This can be the case if the billing cycle has not ended for the dates that you chose. In this case, you can wait for the cycle to end or check the statement for other dates.

Certain transactions missing

Some transactions may fall under the next statement. In this case, you won’t find them in the current one. For this, if available, you can check unbilled transactions.

Statement not available on email

In some cases, the statement may get delayed due to technical glitches. At times, it may also be sent to the spam folder. You can check all the folders of your mail or connect with the bank in case of delays.

Unable to download PDF

Many issues can cause this —

Slow or poor internet connectivity
Old device
Cache data
Unsupported browser

The best way to avoid them is to keep your app and browser updated, clear your cache regularly, and so on.

DIB Credit Card Statement