Dubai Islamic Bank (DIB) Credit Card Cash Withdrawal

DIB has developed a range of credit and charge cards that cater to different customer needs, including the possibility of cash withdrawal through its credit cards. It is important for the existing cardholders and the potential applicants to have a clear understanding of the cash withdrawal process on a DIB credit card, which includes limits, fees, and procedures, so that they can make the right decision. Understanding DIB credit card cash withdrawal charges UAE can help customers plan their finances effectively. ...read more

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How Does Dubai Islamic Bank Credit Card Cash Withdrawal Work?

DIB credit cards offer easy access to cash, making it easy for cardholders to manage urgent financial needs.

  1. Covered cards from DIB provide access to cash by allowing withdrawals up to 80% of the card’s total credit limit, or up to the full available “cash limit” depending on the card variant.
  2. You can do a DIB credit card cash withdrawal at ATMs (DIB or other participating ATMs) by using the card with its PIN.
  3. For certain cards (e.g., “Prime Infinite”), DIB allows cash to be withdrawn or transferred directly into the cardholder’s DIB account, offering flexibility beyond standard ATM withdrawal.

Understanding DIB Credit Card Cash Withdrawal Limits 

DIB credit card cash withdrawal limits users to govern how much a cardholder can use or access as cash.

  1. Each DIB credit (or covered) card has a credit limit, the maximum amount that the cardholder can use (purchases, cash withdrawals, etc.).
  2. The “cash-withdrawal limit” is often a portion of that total credit limit (e.g., 80%) for Covered Cards, or may equal the full cash limit for specific cards.
  3. Using the card for cash withdrawal or any transaction constitutes a “Card Transaction” as per DIB’s terms and conditions, which means the amount withdrawn (plus fees) is added to the card’s outstanding balance.
  4. DIB specifies that the bank may review, increase, or decrease a card’s credit limit at its discretion, based on internal assessments, repayment behaviour, and eligibility verification. Any changes are communicated to the cardholder as per the bank’s terms.

DIB Credit Card Cash Withdrawal Charges 

The following are the DIB credit card cash withdrawal charges -

  1. As per DIB’s published Schedule of Charges, the cash withdrawal fee for credit/covered cards is AED 94.50 per transaction.
  2. For international withdrawals (i.e., Visa/MasterCard withdrawals outside the UAE), there is an additional fee: AED 26.25 per transaction.

Benefits of Using a Dubai Islamic Bank Credit Card for Cash Withdrawal

Using a DIB credit card cash withdrawal service offers financial flexibility to cardholders.

  1. Access to liquidity: Cardholders can convert a portion of their available credit into cash (up to 80%, or up to the cash limit), which can be useful in emergencies or for cash-only expenses.
  2. Flexibility: Cash can be withdrawn via ATM or, in certain card variants, directly transferred to the DIB bank account.
  3. Sharia-compliance: For Al Islami Charge Cards, the withdrawal facility is provided under Sharia-compliant terms, ensuring a natural fit for those seeking Islamic banking solutions.

Things to Consider Before DIB Credit Card Cash Withdrawal

While DIB cards offer convenient access to cash, certain limitations and costs should be evaluated before using this feature.

  1. High fees: A fixed cash-withdrawal fee of AED 94.50 per transaction can be expensive compared to regular card usage or debit-card withdrawals.
  2. International withdrawal costs: Using the card abroad incurs the additional international withdrawal fee of AED 26.25, which adds to the overall cost if ATM networks are used overseas.
  3. Outstanding balance increases: Cash withdrawals are treated as card transactions and increase the outstanding balance; failure to settle timely may invite further charges or profit/fee liabilities under Sharia-compliant terms.

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Step-by-Step Guide: How to Withdraw Cash with a DIB Credit Card

DIB credit card cash withdrawal follows a simple process that can be completed at any compatible ATM.

  1. Confirm that the card is active and the ATM PIN has been created (as per DIB’s Covered Card Terms & Conditions).
  2. Go to an ATM (either DIB or any accepting bank that accepts Visa/MasterCard) and insert the card.
  3. Choose the ‘Cash Withdrawal’ (or equivalent) option, enter the ATM PIN, and enter the requested amount, ensuring it does not exceed the permitted cash-withdrawal limit (e.g., 80% of card limit).
  4. Confirm transaction. The withdrawal will be processed; the bank will apply the fixed cash withdrawal fee (AED 94.50) or international withdrawal fee if applicable.
  5. Collect the cash, retain the ATM receipt, and ensure timely repayment to avoid extra charges or inclusion in the outstanding balance under the card account.

Conclusion

Dubai Islamic Bank credit card cash withdrawal is a quick and easy way to get cash, which is particularly the case for unexpected cash needs or emergencies. By providing Covered Cards and Al Islami Charge Cards, the bank sets different withdrawal limits and thus expects each card type to be used accordingly. 

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FAQs

Q1: What is the cash withdrawal fee when using a DIB credit card?

Ans: The cash withdrawal fee for credit or covered cards of DIB is AED 94.50 per transaction as per the official Schedule of Charges.

Q2: Can a DIB credit card be used at ATMs outside the UAE?

Ans: Yes, DIB cards (Visa/MasterCard) are accepted globally at ATMs that support such cards. However, international withdrawal fees may apply. 

Q3: Up to what percentage of the credit limit can be withdrawn as cash using DIB credit cards?

Ans: For Covered Cards, up to 80% of the total credit limit can be used for cash withdrawal. For certain charge-card variants (e.g., Al Islami), the cash limit may differ.

Q4: Does withdrawing cash affect the card’s outstanding balance?

Ans: Yes, any cash withdrawal is treated as a card transaction and will form part of the card’s outstanding balance under the Card Account. 

Q5: Are there additional fees for international ATM withdrawals?

Ans: Yes, in addition to the fixed withdrawal fee (if applicable), there is an international withdrawal fee (e.g., AED 26.25) when withdrawing via Visa/MasterCard at ATMs outside the UAE. 

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